Electronic Payment Terminal
What is it?
The Electronic Payment Terminal (EPT) is a payment acceptance solution that enables merchants and professionals to accept card payments in a simple, fast and secure manner.
The BDL payment terminal allows payments to be accepted using CIB interbank cards and EDAHABIA cards.
Benefits of the BDL payment terminal
Request your Electronic Payment Terminal from BDL and benefit from the following advantages:
- simple operation to speed up and optimise collections;
- enhanced security for the management of daily receipts;
- the ability to collect payments 24/7;
- the terminal is made available under the applicable service conditions;
- after-sales service and assistance.
Conditions for obtaining a payment terminal
BDL Electronic Payment Terminal
The BDL payment terminal is intended for merchants and professionals wishing to offer their customers a secure electronic payment method.
Requirements
- Hold a current account with BDL;
- carry out an activity involving collections;
- encourage customers to pay by bank or postal card.
How to subscribe
Open an account
Open an account with Banque de Développement Local.
Order your payment terminal
Sign your agreement and submit your request for an Electronic Payment Terminal.
Accept card payments
Benefit from a reliable collection solution and offer your customers an additional payment option.
Payment terminal assistance and complaints
Need assistance with your payment terminal?
For any difficulty related to the operation of your Electronic Payment Terminal or for any complaint concerning your terminal, please contact BDL Customer Service.
Customer Service
Our teams are available to handle your requests relating to the payment terminal.
FAQ
What is an Electronic Payment Terminal?
An Electronic Payment Terminal is a collection solution that allows cards to be accepted and transactions to be automatically recorded. It also helps enhance payment security.
As a merchant, what benefits does the payment terminal offer me?
The payment terminal enables you to offer an additional payment service to your customers and simplify the management of your collections.
- Electronic verification of card validity;
- automatic verification of opposition lists;
- electronic transmission of transactions;
- automated processing of recorded transactions.
What benefits does the payment terminal offer my customers?
- Payment is secured by entering the confidential PIN on the PINPAD;
- card payment makes checkout faster and easier;
- payment by terminal is free of charge for CIB and EDAHABIA cardholders.
How can I obtain a payment terminal?
Submit your request to your BDL branch. It will be reviewed in accordance with the applicable eligibility criteria for the allocation of a payment terminal.
Are there any fees associated with obtaining a BDL payment terminal?
The payment terminal is not sold to the merchant; it is made available by BDL.
The applicable fees are:
- DZD 300 excluding tax for SIM card activation;
- DZD 500 excluding tax per month for the SIM card subscription.
What commissions are debited from the merchant’s account?
For each transaction carried out through the payment terminal:
- DZD 2 when the transaction amount is less than or equal to DZD 2,000;
- DZD 6 when the transaction amount exceeds DZD 2,000.
Do I need a BDL account to obtain a payment terminal?
Yes. Installation of a payment terminal requires a BDL current account.
What is the minimum payment amount?
The minimum amount for a payment transaction via the terminal is DZD 200.
What transactions can be carried out on the payment terminal?
The terminal allows payment transactions to be carried out in accordance with the parameters defined by the Bank.
It also allows a previous purchase to be refunded, with the relevant amount credited back to the customer’s card.
Which cards can be used on the payment terminal?
Payments can be made using CIB interbank cards, regardless of the issuing bank, as well as Algérie Poste EDAHABIA cards.
My terminal displays a “connection error”. What should I do?
Contact the electronic payments officer at your account-holding BDL branch or SATIM using the number indicated in the user guide supplied with your terminal.
The transaction is approved but the terminal does not print a receipt. What should I do?
First check that the paper roll is present, properly positioned in the compartment and installed in the correct direction.
If the problem persists, contact the relevant service for assistance with the terminal.
Who should I contact if the payment terminal is not working?
For any breakdown, operating difficulty or complaint relating to your payment terminal, please contact BDL Customer Service:
- 3312
- 021 99 48 00